🫧 Bubbles

Frequently asked questions

Getting started

How do I get an account?

Bubbles is currently invite-only. Registration needs an invite code — ask a diver who already uses Bubbles, or contact support@divewithbubbles.com. Opening an invite link on your phone pre-fills the code in the app.

Which dive computers and formats can I import?

The app imports Garmin FIT files, Suunto Ocean DeviceLog JSON, and UDDF 3.2.1 XML (as exported by Oceanic+, Subsurface and others) — including depth/temperature profiles, GPS tracks and events where the file carries them. You can also log dives manually with the in-app wizard. Re-importing the same file is safe: dives are de-duplicated.

Does Bubbles work offline?

Yes. Your logbook lives on your phone and syncs when you're back online. Changes made offline are queued and pushed automatically; if something repeatedly fails to sync, the app tells you instead of dropping it.

Buddies & sharing

How does dive sharing work?

Add a buddy by email or by scanning their QR code in the app. After a shared dive you pick who to share with; your buddy can accept it into their own logbook or keep it in a shared space. Only people you explicitly connect with ever see your dives.

Your data

Can I export my logbook?

Two ways, both in Settings: Export my data downloads everything as JSON, and Email my logbook sends your complete logbook as a UDDF file — an open format that Subsurface and most desktop logbooks read directly, and that Bubbles itself can re-import.

How do I delete my account?

Settings → Delete account. You'll first be offered an emailed copy of your logbook, then asked for your password. Deletion is immediate and irreversible — details on what is removed and what is briefly retained are on the account & data deletion page.

Where is my data stored, and who can see it?

On our servers at Amazon Web Services and locally on your phone. We don't sell data, don't run ads or third-party analytics, and only the buddies you approve see the dives you share. The full picture is in the privacy policy.

I forgot my password.

Use "Forgot password" on the sign-in screen — you'll get a reset link by email, valid for one hour.

Problems

Push notifications aren't arriving.

Check the app's notification permission in your system settings, and in Bubbles under Settings → Notifications that the reminder types you want are on. Reminders respect the quiet hours and timezone you configure.

Something else is broken.

Email support@divewithbubbles.com with what you did, what you expected and what happened instead — see the support page.